FAQ-Terms and Conditions

Terms & Conditions

Cancellation policy
There are no cancellation costs up to 21 days before the start of the holiday. From 21 to 7 days before the start of the holiday, 50% of the booking will be billed. From 7 days before the start of the holiday, we charge 100% of the booked package prices.

Discount for Windsurf Village Guests
Windsurf Village Guests will be charged a discount on presentation of the WSV voucher. This discount is only valid for bookings made before arrival via email or via the booking system and is also only valid for one rental of at least 6-7 days. Discounts, ProCenters or family discounts cannot be cumulated with other discounts.

Discount at Rental Packages windsurfing /Kiteboarding
All guests of the Windsurf VillageIf you book in advance, s receive a discount of 10% on windsurfing, - or Kite- Rent packages with a complete rental of at least 6-7 days. This does not apply to on-site rental. Special discounts apply to the lounge chairs on the beach. At the Special Weeks, the 10% is for that Rental Package already charged.

Discount on course and rental packages windsurfing /Kiteboarding
Guests of the Windsurf Villages receive a € 20,00 discount when booking course and rental packages in advance. Discounts, ProCenters or family discounts cannot be accumulated. For the Special Weeks, the € 20,00 is already charged.

Windsurf Village Inquiries / bookings
Unfortunately, we can only assign the beach apartments in the Windsurf Village on request and subject to availability. You will receive a separate offer directly from Windsurf Village Operator.

Deck chairs inquiries / bookings
Unfortunately, we can only allocate the deckchairs on the beach on request and subject to availability. You will receive a separate offer from Pro center.

Check-in / check-out for Rental, - and course equipment
When checking in for rental and / or courses, we ask you to provide valid ID and a credit card as a deposit for the rented equipment until the end of the course or rental (windsurf / rigs /Kite/Boards / suits / harnesses / life jackets / helmets / SUP / kayaks / sailing boats etc.).
All material will be sent to you by our Team assigned for your personal, sole use. Please check the condition of the material yourself when handing it over to report any damage immediately. If you want to drive another material, you can change this at any time with our help. When returning the material, we ask you to check out at the MBTeam to check this for possible damage.

General rental conditions
The Rentals (windsurfing / SUP / kayaking / sailing boats) basic knowledge in theory and practice is required.

Kite Rental Conditions
Um KiteRenting equipment is necessary, safe and independent KiteAs a rule, a license should be presented that confirms the achieved level MB Level KF3 + / IKO Level 3M / VDWS Level 4 and / or the required skills are demonstrated on site. The minimum requirements include controlled driving in all directions, including running safe heights, mastering the right of way, resuming Boards in the water, spot analysis and knowledge of the safety rules, safe starting and landing on the beach, as well as knowledge of self-rescue techniques. This is reserved for the safety of yourself and others MB Pro Center reserves the right to monitor the fulfillment of the required requirements and, if necessary, to interrupt the rental for security reasons. To ensure the safety of our students / tenants, this stops MB Pro Center always a safety boat ready for emergencies. This service does not contain repeating lost Boards, as well as no upwind lift service, which would not be necessary due to an emergency situation. The MB Pro Center stands for complete security! We therefore remind you again of the requirement, regardless Kiten to be able to. Are you already independent? Kiter, but haven't been on the water for a long time? Do you need a refresher on the safety rules? Are you new to the spot? Don't need a course anymore, but would like a teacher to keep an eye on you while you are on the water? No Probad! We offer Kite-Supervision, safety packages and beach services.  So book the Safety Package if you want to be on the safe side!

Kite-Flat rate:
From 6/7 days Kite- Rent is the use of the kayaks & SUP Boards included throughout the season. Parasols and loungers are also included but only in the off-season. Paid Rental can also be offset against any course hours.

Liability insurance
All students are about that Pro Center insured against liability. Tenant (windsurf, Kite, SUP, kayak & sailing), as well as material tenants after the end of the course hour, are not insured for themselves or against third parties. You are responsible for damage to the material, loss of material and damage to third parties (people / material). We always try to repair the material at cost. In the event of a collision, liability according to international rules applies.

Material insurance
An Pro Center windsurf or Kite Material insurance can be booked through the booking system or in Pro Center to be completed. This applies in the event of damage to the borrowed material, but not for persons or against third parties. The material insurance does not apply in the event of loss of material, failure to comply with the right of way or improper use of the material. Further Infos at the Pro Center reception.

MB-Flat-Rate at Rental- and windsurfing course packages
All customers with at least 6/7 days of complete windsurfing or Kite Rental packages can, depending on availability, be free of chargeBoardUsing s & kayaks personally.

Rental
Rental days are consecutive days and cannot be used as single days. 2, 3 or 4 hours of windsurfing, - as well as Kite- Rent cannot be used as a single hour. FWS material availability: should no FWSBoards are more available, we provide at no extra charge PRO Material available provided this BOARDS is also offered in the FWS category. All prices pro Person.

Course or Rental Package prices
All prices are pro Person and can be changed by us at any time without prior notice, including any printing errors or mistakes. Discounts, ProCenters or family discounts cannot be accumulated. All prices are pro Person.

Reimbursement of unused services on site:
Unfavorable weather or other handicaps do not exempt you from paying the rental tariff. In the event of injury or illness of the tenant or course participant during the course of the rental, the following rule applies if a medical certificate is presented:
a) Immediate return of the rental equipment;
b) Credit from the date of issue of the medical certificate for the remaining rental days that have already been paid for. The Pro Center does not return cash.
c) If a doctor's certificate is not presented in the event of injury or illness, the full rental rate will be charged!
d) That Pro Center does not reimburse booked courses or Rentals, these should not have been fully used due to early departure. These can be transferred to another person by arrangement or credited as a voucher. The Pro Center does not return cash.
e) Passing on the rental equipment to third parties is prohibited!

The tenant is liable at all times in the event of theft or loss of material.
a) The tenant must ensure that the sports equipment is stored in such a way that it cannot be mixed up or stolen.
b) The rental costs are determined by the material category reserved by the customer and the selected rental period in accordance with our rental rates (see MB price list 2021). Our prices include all taxes in the amount applicable at the time of your reservation.

Payment on the spot
Any remaining payment can be made on site by credit card, bank card or in cash.

Secure payment by credit card
The card number and the expiry date are encrypted and transmitted to the specialized company via a secure server (SSL) and are never passed on.

Material insurance
This covers damage that occurs during use in the water, such as cracks in the sail, damage to the BOARDS, boom or mast and / or breaks caused by slingshots. However, the insurance does not cover damage caused by carelessness on the water and on the mainland (e.g. bumping into stones and rocks) or non-compliance with the right of way rules (e.g. port to starboard). Broken material caused deliberately by jumping into the sail or by incorrect use are also excluded. Furthermore, I am responsible for any material damage and personal injury caused by my unsupervised or unsecured material (e.g. on the beach). If third parties / other parties involved in the accident are responsible for damage to the rental material, the tenant must bring those who caused the damage to the MB office or their data and liability acknowledgment.

General conditions for courses and rental of wind /Kitematerial, as well as for the rental of dinghies, SUP and kayaks
You confirm about the safety regulations of the navigation and right of way rules infoto be roved and to respect them. They confirm that they can swim for 15 minutes at a time and that they are physically fit and healthy. You need to be able to handle the wind and / or Kitematerial, SUP, kayak and / or dinghies des MB-Pro Centers in a suitable way, according to the current weather conditions and only during the rental period. During the courses you undertake to follow all instructions from the teacher and the MB-Pro Center Teams to be observed. You know that you will only be informed about the from MB-Pro Center have taken out liability insurance. You know that MB-Pro Center for material damage to the wind and / or Kite Equipment, SUP, kayak assumes no liability and you are personally liable for damage to the rental equipment and any damage you cause. Both as a student and as a tenant, you are aware that you are personally responsible for yourself and towards third parties, as well as for the material that you receive from MB-Pro Center is made available. You can take out equipment insurance for any damage to the windsurf rental equipment. Damage to MB-Pro Center Material caused by negligence will not be covered by the insurance. You are aware that it is strictly forbidden to leave the material unattended on the beach, as this can lead to material damage and / or personal injury. If you disregard this, you are responsible for the damage caused and therefore liable. It is not permitted to pass the rental material on to third parties.

Material rules on the beach:
The material must not be left unused on the beach for more than 15 minutes, otherwise this is reserved Pro Center to pass on material.

Personal data
The MB-Pro Center processes personal data of the customer for a specific purpose and in accordance with the statutory provisions. The personal data provided for the purpose of the order will be used to fulfill and process the contract. We treat these data confidentially and do not pass them on to third parties who are not involved in the ordering, delivery and payment processes.

Data protection

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© Michiel Bouwmeester- Roberto Vuilleumier - RRD and Francesco Romagnoli.
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Data protection
In accordance with Art. 13 of Legislative Decree No. 196 of June 30, 2003 and subsequent amendments and additions infoWe advise that all data that you send to us via our website or by other means (fax, e-mail, post) are collected and saved. We guarantee within the framework of the legal requirements that the processing of personal data takes place taking into account the fundamental rights and freedoms as well as the dignity of the person concerned with special reference to confidentiality, personal identity and the right to protection of personal data. The personal data processed by us are not subject to any dissemination.

According to Art. 7, the Data Protection Act gives those affected the right to confirm and control, correct and add to their data, and to request that the data be deleted, blocked and converted into anonymous data if the processing violates the statutory provisions. He has the right to oppose the processing of his data in whole or in part for a justified reason, as well as to request its deletion, blocking, conversion into anonymous data and without justified reason if data for the purpose of tradeinformation, sending advertising material, direct sales, market and opinion research.

The owner of the data processing is:
MB-Pro Center Ltd.
Headquarters:
location Porto Pollo 1
07020 Palau (OT) - Italia
Sardinia
EU tax number:
P.IVA e Cod.Fisc .: IT02513410908

Place of jurisdiction
Olbia.